Job Description:

Under the direct supervision of a licensed nurse or other professional medical staff in a healthcare setting, performs a variety of clerical and health-related duties associated with patient care. Performs related work as assigned..

Clinical and Patient Care Duties

• Checks vital signs, weighs and measures patients, obtains specimens, and records findings on patients’ charts.
• Instructs patients on how to obtain specimens for laboratory testing and performs basic screening tests such as dipstick and hemoccult.
• Obtains blood specimens for laboratory testing through venipuncture and/or fingerstick methods.
• Prepares collected specimens for pickup by labeling and completing required forms; retrieves lab results as needed.
• Performs vision and hearing tests and simple urinalysis.
• Administers emergency first aid, including basic life support procedures.
• Performs simple first aid such as dressing changes, bandaging, wound cleansing, and ear irrigation.
• Prepares patients for examination and assists medical providers during exams by providing necessary supplies and equipment.
• Operates electrocardiograph (EKG) equipment to record electrical wave tracings of the heart.
• Informs patients of proper preparation procedures for various medical tests.

Patient Interaction and Communication

• Conducts interviews with clients to obtain routine personal and medical information and health histories.
• Reports observations of patients to medical staff to ensure professional assessment and timely intervention.
• Answers routine inquiries from patients in person or via telephone and makes appropriate referrals.
• Educates patients and families about available healthcare services and promotes safe, healthy living.
• Directs and escorts patients to other hospital departments or facilities as needed.

Administrative and Support Responsibilities:

• Maintains, completes, processes, and files patient charts, forms, and other documents accurately.
• Prepares examination rooms, including cleaning and sterilizing instruments and equipment.
• Maintains inventory of equipment, stock, and supplies for the assigned unit.
• Coordinates scheduling and rebooking of appointments through manual and/or automated systems; enters patient data into hospital information systems.
• Works collaboratively as part of a healthcare team and assists in the orientation and training of new employees.